Oleksiy Gerasymenko
Lawndale Group S.A.
GMT 16:31
15th Apr 2008
Dear Dr.Vis,
We got some quality claim from the customer who ordered "Ifo 180cst, rme 180, ISO 8217:2005(E)". After analysing sampel bottle for the delivered product, customer get back to us with a claim for viscosity.
Lab result mentioned following:
VISCOSITY ISO 3104 CST@50°C *206* 180 MAX
VISCOSITY ISO 3104 CST@100°C 23.8 25 MAX
As you see Viscosity at 50°C looks off-specs, however mentioned result for V at 100°C is within.
Do you think the product with the said results could be claimed? Appreciate your suggestions on that.
Thank you!